Retail Store Manager- Maple

Sun Tan City, LLC; Omaha (NE); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player in the beauty sector is seeking a passionate Salon Director to lead a dynamic team and enhance client experiences. This role is pivotal in managing salon operations, ensuring cleanliness, and fostering a positive environment for both clients and staff. With a focus on employee development and satisfaction, you will drive company metrics and uphold the brand's values. Join a supportive workplace that offers growth opportunities and a vibrant culture where your leadership can shine. If you are ready to make an impact and thrive in a fast-paced setting, this is the perfect opportunity for you!

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Strong client service knowledge and operational practices.
• Ability to manage effectively in a fast-paced environment.

Responsibilities

• Develop and coach employees to provide excellent client experiences.
• Ensure a client-first attitude by holding team members accountable.
• Analyze financial reports to identify trends and address performance issues.

Skills

Management Experience

Sales Experience

Client Service Knowledge

Problem-Solving Skills

Organizational Skills

Leadership Skills

Team Building Skills

Basic Computer Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discount on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look good, feel good, and build confidence.

Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director manages the overall operation of the salon, including supervising staff, making staffing decisions, ensuring client satisfaction, monitoring performance, handling maintenance issues, maintaining cleanliness, and managing safety and security. The role requires modeling and acting in accordance with Sun Tan City principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Develop and coach employees to provide excellent client experiences.
• Follow up promptly on client concerns and issues.
• Set a positive example and maintain a calm demeanor during busy periods.
• Ensure a client-first attitude by holding team members accountable for service quality.
• Drive company metrics by developing action plans and implementing company programs.
• Promote the culture, values, and mission of Sun Tan City with integrity and honesty.
• Delegate responsibilities to ensure smooth operations.
• Maintain cleanliness, sanitation, and organization of the salon.
• Manage staffing levels to support employee development and operational needs.
• Adhere to wage and hour laws for non-exempt staff and minors.
• Use operational tools to plan and achieve excellence, including labor guidelines, reports, cash, and inventory management.
• Analyze financial reports to identify trends and address performance issues.
• Conduct performance assessments, provide feedback, and set goals to improve sales.
• Manage ongoing sales activities.
• Work a minimum of 40 hours per week, including varying mid and/or closing shifts as determined by supervisors.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service knowledge and operational practices.
• Problem-solving and organizational skills.
• Leadership skills with coaching and mentoring abilities.
• Team building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend at the waist to clean equipment.
• Ability to lift or assist in lifting heavy items.
• Ability to bend down to pick up items from the floor.
• Ability to perform cleaning functions such as dusting, sweeping, mopping, and scrubbing.