Retail Store Manager- Manhattan

Sun Tan City; Manhattan (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dynamic team in delivering exceptional client experiences. This role involves overseeing salon operations, coaching staff, and ensuring client satisfaction while promoting a positive work culture. The ideal candidate will possess strong leadership and customer service skills, thrive in a fast-paced environment, and be committed to maintaining high standards of cleanliness and service. With opportunities for advancement and a supportive team atmosphere, this position is perfect for those looking to grow in the retail industry.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Flexible schedule

Training & development

Vision insurance

Employee discounts

Bonus based on performance

Qualifications

• Management and/or sales experience required.
• Ability to manage in a fast-paced environment.

Responsibilities

• Develop and coach employees to provide excellent client experiences.
• Manage staffing levels and employee development.
• Ensure cleanliness, maintenance, and organization of the salon.

Skills

Customer Service

Leadership

Organizational Skills

Sales Experience

Basic Computer Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Retail Store Manager- Manhattan role at Sun Tan City

• Competitive wages based on experience and abilities
• Flexible scheduling
• Employee discount on products & services

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted, friendly relationships to help clients look and feel good, building confidence in themselves and who they are.

Glow Brands is filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development, opportunities for advancement, and leadership growth. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director manages overall salon operations, supervises staff, handles staffing decisions, ensures client satisfaction, monitors performance, manages safety and cleanliness, and models Sun Tan City principles to deliver an exceptional client experience.

Tasks & Responsibilities

• Develop and coach employees to provide excellent client experiences
• Address client concerns promptly
• Maintain a calm, positive demeanor during busy periods
• Hold team accountable for quality service
• Drive performance metrics and develop action plans
• Promote the culture, values, and mission of Sun Tan City
• Delegate responsibilities for smooth operations
• Ensure cleanliness, maintenance, sanitation, and organization of the salon
• Manage staffing levels and employee development
• Adhere to wage and hour laws
• Use operational tools to achieve excellence
• Analyze financial reports for performance trends
• Conduct performance assessments and set goals
• Manage ongoing sales activities
• Work a minimum of 40 hours per week, including varying shifts

Experience & Physical Requirements

• College education preferred but not required
• Management and/or sales experience required
• Basic computer skills (Word, Excel, Outlook)
• Ability to manage in a fast-paced environment
• Strong customer service, organizational, and leadership skills
• Ability to stand, walk, bend, lift, and perform cleaning functions for long periods

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail