Retail Store Manager — Lead Ops & Customer Experience

GetJobSmart; Jacksonville (FL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Paid time off

Retirement plans

Job summary

Trinity Central Inc. in Jacksonville, FL seeks a Retail Manager to oversee store operations and ensure exceptional customer service. This full-time role offers a salary range of $25,000 to $37,405 per year, determined by experience and performance.

The position requires managing daily operations, inventory control, staff scheduling, and sales performance, with opportunities for professional growth within a bustling retail environment.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• Minimum of 3 years of retail management experience.
• Proven experience in leading and motivating a team.
• Strong knowledge of retail operations and customer service best practices.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily store operations, including staff scheduling and performance management.
• Ensure compliance with company policies and procedures.
• Manage inventory levels and order replenishment.
• Implement and enforce loss prevention measures.
• Train and develop retail staff to ensure high levels of customer service.
• Analyze sales data and develop strategies to improve performance.
• Handle customer complaints and resolve issues promptly.
• Collaborate with department heads to achieve store goals.

Skills

Team leadership

Customer service excellence

Communication skills

POS systems knowledge

Education

Bachelor's degree in Business Administration, Retail Management, or a related field

Tools

POS systems

Job description

Trinity Central Inc. in Jacksonville, FL seeks a Retail Manager to oversee store operations and ensure exceptional customer service. This full-time role offers a salary range of $25,000 to $37,405 per year, determined by experience and performance.

The position requires managing daily operations, inventory control, staff scheduling, and sales performance, with opportunities for professional growth within a bustling retail environment.