Retail Store Manager | Lead Dynamic Tech Team with ESOP

Arch Telecom; South Zanesville (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

ESOP

Competitive salary

Bonus opportunities

Automatic raises

Cell plan discount

Health benefits

Career advancement

Job summary

Arch Telecom, a national T-Mobile Preferred Retailer, seeks a Retail Store Manager to lead a sales team and deliver exceptional customer experiences across 200+ stores in the U.S. The role emphasizes coaching, sales growth, and brand execution in a fast-paced retail environment.

The ideal candidate will bring leadership, strong communication, and prior wireless sales experience, with a focus on operational excellence, customer care, and employee development.

Qualifications

• Leadership and competitive drive to succeed in a fast-paced sales environment.
• Willingness to lead a team and share best practices.
• Strong operational, financial and performance management skills.
• Excellent communication with team and customers.
• Prior wireless sales experience.
• Must be 18+ years old.

Responsibilities

• Lead by example to guide store team and help customers throughout their shopping journey in-store and online.
• Demonstrate latest technology and conduct hands-on demonstrations in-store.
• Ensure store meets or exceeds sales goals and oversee sales, inventory, and new programs.
• Sell personalized solutions beyond devices and plans to keep customers connected.
• Build relationships with employees across channels and resolve customer issues to create a seamless experience.
• Identify and hand off small business leads and foster teamwork and accountability.

Skills

Leadership

Sales leadership

Communication

Education

High school degree or GED

Job description

Arch Telecom, a national T-Mobile Preferred Retailer, seeks a Retail Store Manager to lead a sales team and deliver exceptional customer experiences across 200+ stores in the U.S. The role emphasizes coaching, sales growth, and brand execution in a fast-paced retail environment.

The ideal candidate will bring leadership, strong communication, and prior wireless sales experience, with a focus on operational excellence, customer care, and employee development.