Retail Store Manager - Lead, Develop & Drive Growth (Bonus)

Cash America Pawn; Arlington (TX); On-site; USD 20,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Earned Wage Access

Employee discounts

Health benefits

401(k) auto-enrollment

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an experienced Store Manager for a dynamic retail location in Arlington, TX. You will lead daily store operations, drive customer satisfaction, and manage staff development while overseeing inventory and financial performance.

You will coach employees, promote a customer-centric culture, and work with a diverse range of merchandise. Full-time role with performance-based bonuses and comprehensive benefits.

Qualifications

• Requires 2+ years of management and customer service experience.
• Experience in retail, sales, or multi-unit retail preferred.
• Ability to lead, coach, and develop staff; strong communication skills.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions for accuracy and integrity.
• Build customer relationships and support new customer acquisition.

Skills

Leadership

Team development

Customer service

Sales

Inventory management

Asset protection

Coaching

Financial performance

Education

High school diploma or GED or equivalent

Job description

FirstCash Holdings, Inc. is seeking an experienced Store Manager for a dynamic retail location in Arlington, TX. You will lead daily store operations, drive customer satisfaction, and manage staff development while overseeing inventory and financial performance.

You will coach employees, promote a customer-centric culture, and work with a diverse range of merchandise. Full-time role with performance-based bonuses and comprehensive benefits.