Retail Store Manager | Gurnee Mills

Lovisa Pty Ltd; Gurnee (IL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Birthday leave

Discounts on jewellery

World-class training

Job summary

Lovisa is seeking a Store Manager to lead a dynamic team, deliver strong sales results, and create a vibrant, customer-focused in-store experience. You will drive performance, coach staff, and ensure visual merchandising aligns with Lovisa's fashion-forward brand.

Join a rapidly growing global jewellery brand and shape how we connect with customers. This role emphasizes leadership, coaching, and delivering memorable shopping experiences across a high-energy store environment.

Qualifications

• Leadership and coaching experience to inspire a high-energy store team.
• Strong customer-focus to deliver outstanding in-store experiences.
• Proven track record of driving sales and achieving targets.
• Ability to manage operations and create a positive team culture.

Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.
• Provide ongoing development and training to elevate your team's skills and confidence.
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Skills

Leadership

Coaching

Customer focus

Sales targets

Job description

Make Your Mark in Retail – Become a Lovisa Store Manager

Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.

Who We Are

At Lovisa, we’re redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, we stay ahead of the trends and empower our customers to feel fabulous every day.

As a rapidly growing global brand, we’re creating incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.

What’s In It for You?

• Career Growth With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.
• Birthday Leave Celebrate YOU with a paid day off on your birthday – it's our gift to you.
• Team Member Perks Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
• World-Class Training We’ll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
• Supportive Culture Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We’re Looking For

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

You’ll Bring

• Leadership with Style You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences.
• A Can-Do Attitude You're confident managing operations, driving results, and creating a positive team culture through action and example.
• Customer First Mindset You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.
• Drive to Succeed You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.

Key Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.
• Provide ongoing development and training to elevate your team's skills and confidence.
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Join a Global Movement

At Lovisa, diversity is our strength. We’re committed to building a team as bold, creative, and unique as our customers. Whether you're from across the street or across the globe, we want you to bring your full self to work – because that’s what makes Lovisa shine.

Ready to Step Up?

Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact.