Retail Store Manager | Gurnee Mills

Lovisa; Gurnee (IL); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Birthday Leave

Employee Discounts

Hands-on Training

Career Growth

Job summary

Lovisa is seeking a Store Manager in Illinois to lead a dynamic team and deliver outstanding customer service. You will drive sales, mentor staff, and ensure flawless store execution in a fast-paced fashion jewelry environment.

Join a global brand known for trendsetting styles and growth opportunities, including training and career progression. Lead with energy, maintain brand standards, and inspire your team daily.

Qualifications

• Leadership to inspire and coach a high‑energy store team.
• Strong focus on delivering memorable customer experiences.
• Proven ability to drive sales and manage day‑to‑day operations.

Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs with a fun, energetic atmosphere.
• Lead daily operations and ensure stock is well-presented and on-brand.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster team connection.
• Provide ongoing development and training to elevate team skills and confidence.
• Maintain visual merchandising showcasing the latest jewellery trends.

Skills

Leadership

Coaching

Customer Experience

Sales Driven

Team Motivation

Job description

Make Your Mark in Retail – Become a Lovisa Store Manager

Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.

Who We Are

At Lovisa, we’re redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, we stay ahead of the trends and empower our customers to feel fabulous every day.

As a rapidly growing global brand, we’re creating incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.

What’s In It for You?

• Career Growth
  With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.

• Birthday Leave
  Celebrate YOU with a paid day off on your birthday – it's our gift to you.

• Team Member Perks
  Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.

• World-Class Training
  We’ll set you up for success with hands‑on training in retail, customer service – and even ear and body piercing.

• Supportive Culture
  Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We’re Looking For

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

You’ll Bring:

• Leadership with Style
  You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on‑trend customer experiences.

• A Can-Do Attitude
  You're confident managing operations, driving results, and creating a positive team culture through action and example.

• Customer First Mindset
  You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.

• Drive to Succeed
  You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer‑focused environment.

Key Responsibilities:

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.

• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.

• Lead day‑to‑day operations and ensure stock is beautifully presented and well‑managed – always on-brand and on‑point.

• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.

• Provide ongoing development and training to elevate your team’s skills and confidence.

• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Join a Global Movement

At Lovisa, diversity is our strength. We’re committed to building a team as bold, creative, and unique as our customers. Whether you're from across the street or across the globe, we want you to bring your full self to work – because that’s what makes Lovisa shine.

Ready to Step Up?

Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact.