Retail Store Manager Denver, CO

Tecovas, Inc.; Town of Texas (WI); On-site; USD 80,000 - 95,000; Full time

Job summary

An established industry player is seeking a Full-Time Store Manager to lead a dynamic team in delivering exceptional customer experiences. This role involves inspiring the team, managing store operations, and driving sales through innovative strategies. The ideal candidate will possess strong leadership and organizational skills, with a proven track record in retail management. Join a passionate team dedicated to creating a compelling retail environment that resonates with customers and fosters growth. If you are ready to take the next step in your career and make a significant impact, this opportunity is perfect for you.

Qualifications

• 5+ years of Retail Store Management experience, preferably in Multi-Unit Management.
• Exceptional leadership and customer service skills are essential.

Responsibilities

• Lead and inspire teams to deliver exceptional customer experiences.
• Analyze sales to identify business opportunities and manage store profitability.

Skills

Leadership Skills

Customer Service Skills

Organizational Skills

Merchandising Skills

Conflict Resolution

Education

High School Diploma

College Degree

Job description

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.

Responsibilities will include:

LEADERSHIP & TEAM MANAGEMENT

• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression.
• Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability.
• Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values.

CUSTOMER EXPERIENCE

• Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient, and personalized.
• Retail Experience: Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer.
• Lead Change & Innovation: Lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas.

VISUAL & BUSINESS OPERATIONS

• Analyze sales and product to identify and interpret business opportunities for the store, customer, and market.
• Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions.
• Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability.
• Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability.

COMMUNICATION & RELATIONSHIPS

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual, and customer priorities and to facilitate problem-solving.
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

Qualifications:

• 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired).
• Exceptional leadership, selling, and customer service skills.
• Strong organizational skills and attention to detail.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

Requirements:

• High School Diploma required (College Degree preferred).
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
• Ability to deliver excellent customer service while implementing loss prevention practices.
• Able to lift up to 30lbs regularly.
• Able to regularly perform store maintenance tasks.
• Must have reliable transportation.
• Must be available to work weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed.

In accordance with the State of Colorado, please see the following salary range for this position: $80,000-$95,000/annually (commensurate with experience and qualifications).

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note:We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed, and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!