Retail Store Manager - Charlotte, NC - United Wireless, a T-Mobile AR

United Wireless; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dynamic team in Charlotte, NC. This role involves overseeing store operations, driving team performance, and ensuring exceptional customer experiences. As a vital part of the leadership team, you will manage hiring, training, and marketing efforts while fostering a motivated and inclusive environment. With a focus on personal and professional growth, this opportunity offers a supportive culture and competitive benefits, making it an exciting place to advance your career in retail management.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Qualifications

• 1-3 years of retail sales and management experience required.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Drive team performance and ensure customer satisfaction.
• Manage staffing, scheduling, and marketing operations.

Skills

Team Leadership

Customer Service

Retail Management

Sales Management

Education

High School Diploma or GED

Job description

Retail Store Manager - Charlotte, NC - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Store Manager, you lead by example, inspire your team to excel, and empower them to connect customers to their world. You oversee store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. Your goal is to ensure the store runs smoothly while providing an exceptional customer experience. You serve as the primary contact for all employees, fostering a motivated and high-performing team. Your leadership is vital for driving success and achieving store objectives.

Key Responsibilities

• Drive team performance, customer satisfaction, and store success.
• Provide feedback, handle customer concerns, and ensure positive experiences.
• Manage staffing, scheduling, marketing, and loss prevention.
• Support operational excellence through sales and inventory management.
• Hire, mentor, and stay current on products and leadership practices.
• Create an inclusive environment, focus on performance management, and recognize achievements.

Requirements

• Must be at least 18 years old, authorized to work in the U.S., with a high school diploma, GED, or equivalent.
• Reliable transportation and flexible schedule required.
• 1-3 years of retail sales and management experience, including leadership roles.
• Ability to stand for long periods and perform physical tasks.
• We support an inclusive workplace and provide accommodations for disabilities.

Benefits (for Full-time Employees)

Health, dental, vision, and life insurance; disability coverage; paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, with over 125 locations across 13 states, United Wireless is a rapidly growing wireless retailer. We value excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, encourages personal and professional growth. We are an equal-opportunity employer committed to an inclusive environment. Join us to be part of a company that values teamwork, growth, and innovation.

Salary: $16.72 - $20.90 per hour