Retail Store Manager (Bench)

The Michael's Companies; Burbank (CA); On-site; USD 69,800 - 93,100; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Generous employee discounts

Job summary

The Michael's Companies is seeking a Retail Store Manager in Burbank, California. This position involves leading store operations, fostering a positive customer experience, and managing store personnel effectively. You will ensure compliance with company policies, deliver on sales and profit plans, and participate actively in team development.

Applicants should have over 5 years of retail experience and at least 2 years in a supervisory role. We offer a comprehensive benefits package and value our Team Members.

Qualifications

• 5+ years of retail experience, including specialized knowledge in inventory management and merchandising.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store operations, ensuring compliance with Company policies.
• Deliver sales and profit plans in conjunction with annual performance objectives.
• Staff the store with qualified team members and oversee their performance management.

Skills

Inventory management

Customer service excellence

Team leadership

Job description

## Retail Store Manager (Bench)Applylocations: Burbank-1551 N Victory Pltime type: Full timeposted on: Posted Todayjob requisition id: R00312525Store - LA-BURBANK, CAStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.**Major Activities*** Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results* Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s* Lead the execution of our customer brand promises.* Implement and lead the shrink and safety programs to deliver goals* Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.* Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others* Serve as Manager on Duty (MOD)* Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production**Other duties as assigned****Minimum Type of experience the job requires*** 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.* 2+ years of experience directly supervising a diverse team, including performance management and talent development.**Physical Requirements*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching and stretching* Some lifting of heavy items and accessing high shelves by ladder or similar equipment* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$69,800.00 - $93,100.00At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **customers** **to create, innovate and be better together.***Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.**Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).*