Retail Store Manager-3 Battleship

Cricket Wireless LLC.; Springfield (IL); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Job summary

AT&T is seeking a Retail Store Manager-3 to lead operations at the Springfield, IL location. You will oversee daily store activities, mentor a sales team, and ensure exceptional customer experiences across products and services.

The role includes access to training and a clear path to leadership. Working at AT&T, you’ll drive sales goals, collaborate with stakeholders, and stay ahead of industry trends while managing resources and ensuring store readiness.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of daily store operations, including merchandising and product launches.
• Lead and coach a team of retail sales consultants to meet sales and service goals.
• Drive and exceed sales objectives while delivering best-in-class customer experiences.

Skills

Leadership

Communication

Sales experience

Management experience

Analytical skills

Wireless knowledge

Cross-functional collaboration

Job description

Job Summary

Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Key Responsibilities and Qualifications

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Our Retail Store Manager-3 Battleship jobs earn between $55,000.00 - $82,600.00 + commission $26,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits and Perks

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Work Details

Weekly Hours: 40

Time Type: Regular

Location: USA:IL:Springfield:2410 W Wabash Ave:RET/SVC

Salary Range: $55,000.00 - $82,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.

In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven't stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.