Retail Store Manager- 27th

Sun Tan City, LLC; Lincoln (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Salon Director to lead a team in delivering outstanding client experiences. This role encompasses managing salon operations, supervising staff, and ensuring client satisfaction. The ideal candidate will possess strong leadership and organizational skills, thrive in a fast-paced environment, and be committed to promoting a positive company culture. With opportunities for growth and a supportive work environment, this position is perfect for those looking to make a significant impact in a vibrant team. Join a company that values its employees and offers excellent benefits for both full-time and part-time staff.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Basic computer skills needed for operational tasks.

Responsibilities

• Lead a team to create exceptional client experiences.
• Manage staffing levels and ensure compliance with laws.
• Analyze financial reports to improve performance.

Skills

Client Service Skills

Leadership Skills

Organizational Skills

Problem-Solving Skills

Team-Building Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discount on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledgeable recommendations through trusted, friendly client relationships that help our clients look good, feel good, and build confidence. Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development and opportunities for advancement and leadership. Excellent benefits are provided for all Full Time & Part Time Employees.

Job Summary

This role contributes to Sun Tan City’s success by leading a team to create and maintain an exceptional client experience. The Salon Director manages the overall operation of the salon, including supervising staff, making staffing decisions, ensuring client satisfaction, monitoring performance, handling maintenance, and managing safety and security. The role models Sun Tan City principles to deliver outstanding service.

Tasks & Responsibilities:

• Develop and coach employees to provide excellent client experiences.
• Address client concerns promptly.
• Maintain a calm demeanor during busy periods and set a positive example.
• Ensure team members deliver quality service and prioritize client satisfaction.
• Drive performance metrics through action plans and motivate staff.
• Promote company culture, values, and mission with integrity and honesty.
• Delegate responsibilities effectively for smooth operations.
• Maintain cleanliness, sanitation, and organization of the salon.
• Manage staffing levels to support employee development and operational needs.
• Ensure compliance with wage and hour laws.
• Use operational tools to achieve excellence, including labor guidelines, reports, and inventory management.
• Analyze financial reports to identify trends and improve performance.
• Conduct performance assessments, provide feedback, and set goals.
• Manage ongoing sales activities.
• Work a minimum of 40 hours per week, including varying mid and/or closing shifts as scheduled.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service, organizational, and problem-solving skills.
• Leadership ability to coach and mentor staff.
• Team-building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend at the waist for cleaning and equipment maintenance.
• Ability to lift or assist in lifting heavy items.
• Ability to bend down to pick up items from the floor.
• Ability to perform cleaning functions like dusting, sweeping, mopping, and scrubbing.