Retail Store Manager (21)

Mt. Washington Pediatric Hospital; Jackson (MI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Dell, AT&T, and其他

4 weeks of paid time off in your first

Medical, Dental, and Vision insurance

Supplemental Life Insurance

Financial Coaching

Quarterly Sales Bonus Program

Job summary

Mt. Washington Pediatric Hospital is seeking a Store Manager to oversee donation intake through to sales, ensuring operational goals are met and community impact is maximized. The role emphasizes leadership, customer service excellence, and efficient store processes.

The candidate will supervise a diverse team, manage schedules, and coordinate with the district to maintain inventory flow and store performance. A strong focus on safety and customer interaction is essential.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of retail related sales experience.
• Minimum of 5 years management/supervision experience.
• Knowledge of Microsoft Office Suite.
• Marketing and/or merchandising training preferred.

Responsibilities

• Supervise store operations from donation intake to sales within budget and production goals.
• Provide exceptional customer service and maintain professional standards.
• Oversee logistics between store and plant for inventory and store needs.
• Train, motivate and mentor staff to meet production and sales targets.
• Manage employee performance, provide feedback, and schedule staff bi-weekly.
• Handle cash and close operations as required.
• Ensure safe, clean, and compliant working environment.

Skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Changing Lives Through the Power of Work

Show Map

• Location 617 N Mechanic St,Jackson, MI, 49202-3342,United States
• Base Pay $55,000.00 - $55,000.00 / Year
• Job Category Donated Goods and Retail
• Employee Type Exempt - FT
• Required Degree High school
• Travel 10%
• Manage Others Yes

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.
• Employee discount at Dell, AT&T, and other retailers.
• 4 weeks of paid time off in your first year, eligible to start using after 90 days.
• Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
• Supplemental Life Insurance.
• Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
• Quarterly Sales Bonus Program.

Purpose or General Objective: To operate a retail store within a given budget while meeting orexceeding a production plan, monthly sales goals and planned company contribution.

• Continually support a diverse team of associates and participants to meet sales goals
• Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
• Communicate and oversee logistics between store and plant for store needs.
• Meet production goals by training, motivating, and mentoring to store staff.
• Responsible for employee management and performance feedback.
• Creating bi-weekly employee schedules that meets production needs.
• Review and respond to customer complaints in a professional manner.
• Responsible for cash handling issues.
• Follow weekly rotation policies on all goods and inventory, as scheduled.
• Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:

• Establishes and maintains a safe and professional environment for all employees, participants and customers.
• Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.
• Perform other non-managerial functions, as needed.
• Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.

Physical Requirements:

• Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
• Ability to stand for up to 4 hours at a time.
• Must be comfortable handling new and used items.

Skills Required:

• Excellent verbal and written communication skills

Work Experience Requirements:

• At least 2 years of retail related sales experience
• Minimum of 5 years management/supervision experience
• Knowledge of Microsoft Office Suite
• Marketing and/or merchandising training preferred.

Education Requirements:

• High school diploma or equivalent, preferred

We are searching for someone dependable to join our team. As a store manager, you will supervise the process from collection to sales of donations to help people in that community and others in Central Michigan get work experience, job training, and other services.

You will be working with the public so a positive attitude and friendliness are a must. We collect everything from furniture to clothing so you will be handling a wide variety of items every day, big and small, and need to be able to help move the donations and sort them throughout the work day. You will oversee the process of reviewing these donations, getting them ready to sell, and then selling all our merchandise. Helping the community to get good finds for a great cost and funding our programming to put people to work in at the same time.