Retail Store Manager 122-1010 Lubbock, TX

Michael's; Lubbock (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading retail company is seeking a Store Manager for their Lubbock location. The successful candidate will lead a team, manage store operations, and ensure a great customer experience while achieving sales goals. This role offers opportunities for professional development and comes with various employee benefits.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Retail management leadership experience required.
• Ability to lift heavy items and manage store operations.

Responsibilities

• Lead and manage all aspects of the store.
• Deliver sales and profit plans, manage KPIs.
• Staff the store with qualified team members.

Skills

Leadership

Team Management

Customer Service

Job description

Store - LUBBOCK, TX

Store Managers are expected to spend the majority of their time on managerial work, including leading and managing a team, ensuring a great customer experience, and achieving store results. Minimal time is spent on non-managerial tasks such as cashiering, setting POGs, and stocking shelves.

Major Activities

1. Lead and manage all aspects of the store, ensuring compliance with SOPs, company policies, and standards; hold the team accountable for store conditions and results.
2. Deliver sales and profit plans, manage KPIs, and achieve performance objectives.
3. Lead the execution of customer brand promises.
4. Implement shrink and safety programs to meet goals.
5. Use company tools to set, prioritize, and communicate goals; manage team and customer interactions.
6. Staff the store with qualified team members: hire, train, coach, manage performance, and develop talent.
7. Interact respectfully with others, promote the organization's values, and serve as a role model.
8. Serve as Manager on Duty (MOD).
9. Maintain operational understanding of all store departments; ensure cross-training in custom framing sales and production.

Other duties as assigned.

Minimum Experience

• Retail management leadership experience.

Physical Requirements

• Ability to stand for long periods, move throughout the store, bend, lift, carry, reach, and stretch.
• Ability to lift heavy items and access high shelves using ladders or similar equipment.

Work Environment

• Public retail store setting supervising team members and serving customers; climate-controlled areas; some outdoor work; work hours include nights, weekends, and early mornings.

Applicants must meet legal requirements in the U.S.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online at Michaels.com and Michaels.ca. We also own Artistree and MakerPlace by Michaels. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

We prioritize team wellbeing with benefits such as health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are committed to full inclusion and reasonable accommodations for individuals with disabilities. For accommodations, contact Customer Care at 1-800-642-4235 (1800-MICHAEL).