Retail Store Manager 111-1593 Coeur d'Alene, ID

Michaels Stores; Coeur d'Alene (ID); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Store Manager to lead a dedicated team in delivering exceptional customer experiences. This role involves overseeing all store operations, from staff management to achieving sales goals. The ideal candidate will possess strong leadership skills and a passion for retail, ensuring adherence to company standards while fostering a positive work environment. Enjoy a rewarding career where creativity thrives and team wellbeing is prioritized through comprehensive benefits. Join a company that fuels creativity and empowers its employees to excel.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Experience in retail management and leading teams.
• Ability to manage store operations and deliver KPIs.

Responsibilities

• Lead and manage all aspects of the store operations.
• Deliver sales and profit plans while managing team performance.
• Ensure compliance with company policies and standards.

Skills

Retail management leadership

Team management

Customer service

Performance management

Education

High School Diploma or equivalent

Job description

Store - SPOKANE-COEUR D'ALENE, ID

Store Managers are expected to spend the majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team are ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPIs to ensure proper execution within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.

Major Activities

1. Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
2. Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s.
3. Lead the execution of our customer brand promises.
4. Implement and lead the shrink and safety programs to deliver goals.
5. Use company tools to set, prioritize, and communicate goals; provide overall management to team members and customers.
6. Staff the store with qualified Team Members: hire, train, observe, and coach the team to achieve results; lead performance management and disciplinary processes; identify talent and develop team members for advancement; utilize leadership competencies for self-development.
7. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model.
8. Serve as Manager on Duty (MOD).
9. Maintain operational understanding of all store departments; ensure cross-training in Custom Framing selling and production.

Other duties as assigned

Minimum Experience Requirements

• Retail management leadership experience

Physical Requirements

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Some lifting of heavy items and accessing high shelves by ladder or similar equipment.
• If assistance is needed to perform these functions, contact your supervisor for accommodations.

Work Environment

• Public retail store setting supervising Team Members and serving customers; climate-controlled areas; some outdoor work; some stock rooms may not be climate-controlled; work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online at Michaels.com and Michaels.ca. The company also owns Artistree and MakerPlace by Michaels. Founded in 1973 and headquartered in Irving, Texas, Michaels is the premier destination for all things creative.

We prioritize the wellbeing of our teams by offering benefits such as health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer committed to inclusion and providing reasonable accommodations for individuals with disabilities. For accommodations, contact Customer Care at 1-800-642-4235.