Retail Store Manager

Cricket Wireless LLC.; Washington (MO); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k)

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Job summary

Cricket Wireless LLC. seeks a Store Manager to lead a high-traffic retail location, drive sales targets and develop a capable team. You will oversee merchandising, launches and promotions while ensuring a superior customer experience.

You will coach retail sales consultants, coordinate training, and drive store performance. This role emphasizes leadership, strategic planning and effective cross-functional collaboration in a fast-paced telecom environment.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate on initiatives beyond store walls.

Responsibilities

• Oversee store operations daily, including merchandising and product launches.
• Meet and exceed sales objectives while delivering an extraordinary customer experience.
• Lead, coach and develop a team of retail sales consultants to achieve goals.
• Coordinate outreach and promotional activities, including off-site events.
• Participate in high-impact leadership and training to drive performance.

Skills

Leadership

Sales experience

Customer service

Communication

Team development

Tools

Mobility systems

Job description

Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off site events as needed. And, you won't be in this alone. We offer best in class paid training to set you up leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical and problem-solving skills Familiarity with wireless terminology, industry trends and AT&T mobility systems The ability to collaborate on initiatives beyond store walls.

Our Retail Store Manager earn between $55,000 - $82,600 in annual salary plus $26,000 in commissions yearly when sales goals are met. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Our retail careers allow you to optimize your earning potential by working during stores busiest times, including evening and weekend hours. Store Managers are paid a competitive salary and can earn additional monthly commission dollars by meeting and/or exceeding their store’s sales objectives.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.

Weekly Hours: 40 Time Type: Regular Location: USA:MO:Washington:3181 Phoenix Center Dr:RET/RET Salary Range: $55,000.00 - $82,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.