Retail Store Manager

Wireless Vision; Town of Glenville (NY); On-site; USD 61,000 - 64,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental, and vision benefits

Development and growth opportunities

Job summary

A retail store in Glenville, NY is seeking a Retail Store Manager to oversee operations and lead a sales team while ensuring high levels of customer service. The ideal candidate will have 2-3 years of management experience in retail or another customer-focused environment, strong organizational skills, and the ability to work a flexible schedule. Competitive benefits and opportunities for development are offered. This role demands an individual who can motivate and coach a team to success.

Qualifications

• 2-3 years of management experience in retail or another customer-focused environment.
• Ability to work a flexible work schedule including nights, weekends, and holidays.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Responsible for full operation of retail store including staffing, service levels, cash and inventory.
• Ensure that sales associates are trained on new products and offerings.
• Participate in community events and marketing activities.

Skills

Management

Customer service

Coaching

Problem-solving

Communication

Education

High School diploma or GED

College degree preferred

Job description

Compensation: $60,500.00 - $64,350.00/hour

Job Description

• Title: Retail Store Manager
• Location: Glenville, NY
• Compensation: $60,500.00 - $64,350.00/hour

T‑Mobile Premium Retailer – Wireless Vision

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

Your Talents

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T‑Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem‑solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace