Retail Store Manager

att; Springfield (MO); On-site; USD 49,500 - 74,300; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and holidays

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond state and

Adoption Reimbursement

Disability Benefits (short/long term)

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Wellness programs

Employee discounts up to 50% on AT&Tm

Possible Relocation Available

Job summary

AT&T stores in Springfield, MO are seeking a Store Manager to oversee daily operations, coach a sales team, and drive sales and customer satisfaction. You’ll manage merchandising, product launches, and outreach events, ensuring an outstanding customer experience.

The role emphasizes leadership, three-plus years of telecom sales or customer experience, and prior management experience, with a focus on planning and stakeholder collaboration.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Excellent communication and leadership skills.
• Prior management experience.
• Strong planning, analytical and problem-solving abilities.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations, merchandising, and product launches.
• Meet and exceed sales objectives and ensure exceptional customer experiences.
• Coach a team of retail sales consultants to reach goals.
• Lead outreach and promotional activities, including off-site events.

Skills

Leadership

Sales experience

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Stakeholder collaboration

Job description

Take the lead at the center of where it all happens; our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off‑site events as needed.

And, you won’t be in this alone. We offer best-in-class paid training to set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well‑developed planning, analytical and problem‑solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Our Retail Store Manager earn between $49,500‑$74,300 in annual salary plus $24,000 in commissions yearly when sales goals are met. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Our retail careers allow you to optimize your earning potential by working during stores busiest times, including evening and weekend hours. Store Managers are paid a competitive salary and can earn additional monthly commission dollars by meeting and/or exceeding their store’s sales objectives.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Possible Relocation D Available

Weekly Hours: 40

Time Type: Regular

Location: USA:MO:Springfield:2601 N Kansas Expwy:RET/RET

Salary Range: $49,500.00 - $74,300.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.