Retail Store Manager

Landscapers Supply; South Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health/Dental Insurance

Paid time off

Paid holidays

401(k) matching

No Sunday hours

Employee discount

Professional development

Opportunities for advancement

Job summary

Landscapers Supply, Inc. is seeking a Store Manager in Pendleton, SC. You will oversee daily operations, lead a diverse team, manage inventory, and ensure excellent customer service in a busy landscape supply store.

The role emphasizes strategic planning, sales growth, and adherence to safety and company policies. Competitive compensation is determined by experience, with benefits supporting work-life balance.

Qualifications

• Proven leadership and team management abilities.
• Strong customer service orientation and relationship-building.
• Excellent communication skills for staff and customers.
• Familiarity with KPI reporting and store analytics.
• Experience with sales strategies and marketing initiatives.
• Experience with inventory control and stock optimization.

Responsibilities

• Oversee daily store operations and strategic direction.
• Maintain inventory levels and turn ratios to meet demand.
• Enforce store policies and procedures across departments.
• Lead hardware, yard, and power equipment sections.
• Foster a customer-centric environment and resolve issues.
• Recruit, train, and supervise store staff for performance.
• Assist in developing sales strategies to meet targets.
• Monitor budgets, expenses, and profitability.
• Ensure health and safety compliance and loss prevention.

Skills

Leadership

Customer relationships

Communication

KPI knowledge

Sales & marketing

Inventory management

Tools

POS systems

Job description

Landscapers Supply, Inc.

Department: Management

Job Title: Store Manager

Location: Pendleton SC

Full/Part Time: Full Time

Salary/Wage: Determined based on experience

We are a fast-growing company with 8 current locations and expanding!

We are looking for a Store Manager who wants to grow with us and be part of our continued success. Our locations are through out the Upstate of South Carolina, including Seneca, Pendleton, Greenville, Anderson, Easley, Simpsonville, and Greer, along with our newest location in Augusta, GA.

We are currently seeking a motivated and experienced Store Manager for our Pendleton,SClocation. This individual should have a proven ability to drive business growth, while leading a team that is passionate about delivering exceptional customer service.

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, We cater to homeowners and professionals alike who seek better quality, service, and selection.

Think you’d be a good fit? As part of our Team you will share our values geared toward the on-going success of our Customers and fellow associates:

ICARE

• Integrity– Integrity First
• Committed– Committed to People
• Accountability– Accountability Mindset
• Results– Results
• Exceeds– Exceeds Expectations
• Landscapers-Supply strives to have the ICARE attitude Every day!

Benefits (some benefits may vary based on FT / PT availability)

• Health/Dental Insurance
• Paid time off
• Paid holidays
• 401(k) matching
• No Sunday hours
• Employee discount
• Professional development
• Opportunities for advancement

Job Description

As a Store Manager, you will be responsible for overseeing the daily operations and strategic direction of our store catering to our customer’s needs. This position reports directly to our COO, and requires a dynamic and results-driven individual with a deep understanding of the market and merchandise, excellent leadership skills, and a passion for providing exceptional customer service.

Responsibilities

Operational Management

• Supervise and coordinate daily store activities, ensuring operational efficiency.
• Maintain optimal stock levels and inventory control to meet customer demand.
• Implement and enforce store policies and procedures.
• Oversee and optimize the hardware, yard, and power equipment (HYPE) departments of the retail store.

Customer Service

• Foster a customer-centric environment to enhance the overall shopping experience.
• Address customer inquiries and concerns promptly, ensuring customer satisfaction.
• Develop and maintain strong relationships with landscapers and contractors.

Team Leadership

• Recruit, train, and supervise store staff to ensure a high level of competence and professionalism.
• Foster a positive and collaborative work environment.

Sales and Marketing

• Assist in developing and implementing sales strategies to drive revenue and meet or exceed targets.
• Collaborate with the marketing team to execute promotional activities and enhance brand visibility.

Financial Management

• Monitor and manage store budgets, expenses, and financial performance.
• Maximize Gross Margin and exceed KPI Goals.
• Prepare reports on sales, expenses, and other key performance indicators.
• Implement cost-effective measures to improve profitability.

Safety and Compliance

• Ensure compliance with health and safety regulations.
• Implement security measures to prevent theft and losses.
• Stay informed about industry regulations and ensure store compliance.

Inventory Management

• Oversee inventory processes, including ordering, receiving, and maintaining stock levels.
• Conduct regular inventory audits to ensure accuracy and identify discrepancies.
• Implement strategies to minimize stockouts and overstock situations.
• Maintain minimum inventory turn ratio’s and reduce inventory shrinkage

Merchandising

• Develop and execute merchandising strategies to optimize product presentation.
• Ensure displays are visually appealing, well-organized, aligned with the store's brand.
• Collaborate with suppliers and the purchasing team to introduce new products and improve product placement.

Store Appearance

• Maintain a clean, organized, and visually appealing store environment (interior and exterior)
• Implement and enforce store cleanliness standards.
• Monitor and address any issues related to the physical appearance of the store, including signage and displays.

Strategic Planning

• Work closely with the COO, and Senior Leadership Team to develop and execute strategic plans for the store.
• Provide input on product selection, pricing, and merchandising strategies.

Required Qualifications

• Experience as Retail Store Manager
• Excellent leadership skills
• Strong knowledge of POS systems (Paladin preferred but not required)
• Knowledge of KPI'S and Reports
• Strong communication and customer relationship skills
• Customer satisfaction-oriented

Physical Requirements

• Ability to lift and handle up to 70

Compensation

• Determined based on experience