Retail Sales Associate

Country Store; Spokane Valley (WA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Group Term Life Insurance + AD&D

Long-Term Disability Insurance

Paid Vacation

Job summary

Country Store in Spokane, WA is hiring a full-time onsite Retail Associate to greet customers, answer questions, and help shoppers find products that meet their needs.

You will develop product knowledge, use the POS system for purchases, returns, and exchanges, and maintain organized displays. The role requires standing and walking, a high school diploma, and the ability to work evenings or weekends.

Qualifications

• High school diploma or equivalent.
• Strong customer focus with excellent communication and listening skills.
• Ability to stay organized, adapt to changing priorities, and manage multiple tasks.
• Positive attitude that contributes to a welcoming team environment.
• Ability to complete forklift and powered equipment training and safely operate assigned equipment.
• Ability to perform the physical requirements of the position, including standing and walking for extended periods, frequently bending, stooping, kneeling and reaching, climbing stairs or step ladders, and lifting, carrying, pushing and pulling up to 50 pounds.
• Ability to work indoors and outdoors in varying conditions.
• Ability to effectively communicate both verbally and in writing.
• Demonstrate proficiency with Microsoft Windows and Office.
• Professional appearance and demeanor.
• Pass a pre-employment drug screen as a condition of employment.

Responsibilities

• Greet customers, answer questions, and help them find products.
• Develop product knowledge to provide helpful information, suggestions, and recommendations.
• Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
• Accurately process purchases, returns, exchanges, discounts, gift cards, and other transactions using the point-of-sale system.
• Stock, replenish, rotate, price, and merchandise products to maintain organized and shop-ready displays.
• Assemble products and displays.
• Assist with inventory counts, receiving merchandise, and communicating low-stock or replenishment needs.
• Assist customers with loading merchandise as needed.
• Follow established procedures related to cash handling, loss prevention, inventory control, and store safety.
• Maintain a safe and clean work environment.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Skills

Customer focus

Communication

Organization

Adaptability

Forklift operation

Multi-tasking

Team player

Punctuality

Education

High school diploma or equivalent

Tools

POS system

Windows/Office

Job description

• Create a welcoming shopping experience by greeting customers, answering questions, and helping them find products that meet their needs.
• Develop and maintain product knowledge to provide helpful information, suggestions, and recommendations.
• Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
• Accurately process purchases, returns, exchanges, discounts, gift cards, and other transactions using the point-of-sale system.
• Stock, replenish, rotate, price, and merchandise products to maintain organized and shop-ready displays.
• Assemble products and displays.
• Assist with inventory counts, receiving merchandise, and communicating low-stock or replenishment needs.
• Assist customers with loading merchandise as needed.
• Follow established procedures related to cash handling, loss prevention, inventory control, and store safety.
• Maintain a safe and clean work environment.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Job Requirements

• High school diploma or equivalent.
• Strong customer focus with excellent communication and listening skills.
• Ability to stay organized, adapt to changing priorities, and manage multiple tasks.
• Positive attitude that contributes to a welcoming team environment.
• Ability to complete forklift and powered equipment training and safely operate assigned equipment.
• Ability to perform the physical requirements of the position, including standing and walking for extended periods, frequently bending, stooping, kneeling and reaching, climbing stairs or step ladders, and lifting, carrying, pushing and pulling up to 50 pounds.
• Ability to work indoors and outdoors in varying conditions.
• Ability to effectively communicate both verbally and in writing.
• Demonstrate proficiency with Microsoft Windows and Office.
• Professional appearance and demeanor.
• Pass a pre-employment drug screen as a condition of employment.

Preferred Qualifications

• Experience working in a retail setting.
• Product knowledge in one or more of the following areas: feed, seed, pet food & supplies, horse/equine, hardware, fencing, lawn & garden supplies, animal health, tack, clothing & footwear, or wild bird supplies.

Schedule

This is a full-time, onsite position based in Spokane, WA; 40 hours per week (schedule may vary). Sunday through Saturday. Must be available to work evenings and/or weekends as needed.

$17.25 – $19.80/hour. Upon meeting eligibility requirements, benefits include:

• Medical Insurance (100% employer-paid for employee coverage)
• Group Term Life Insurance + AD&D
• Long-Term Disability Insurance
• Paid Vacation (two to six weeks annually depending on the length of full-time service)