Retail Store Manager

TCC Wireless (T-Mobile); Santa Rosa (CA); On-site; Full time

Job summary

Join TCC Wireless (T-Mobile) as a Retail Store Manager in Santa Rosa, where you will lead a dynamic team to deliver exceptional customer service while driving sales. This full-time role offers competitive compensation, unlimited commission potential, and opportunities for career growth in a vibrant retail environment. Applicants should possess strong leadership skills and retail management experience to excel in this challenging yet rewarding position.

Benefits

Competitive compensation with unlimited commission potential

Paid Training

Medical, dental, and vision benefits offered

Phone service discount

Opportunities for career growth and professional development

Qualifications

• 2-4 years management experience in retail sales.
• Team player mentality with a drive to succeed.
• Must be able to stand for 9 hours and lift 25 pounds.

Responsibilities

• Lead and inspire the retail team to achieve sales goals.
• Oversee recruitment, training, and retail operations.
• Manage profit and loss, inventory, and store performance.

Skills

Customer satisfaction

Leadership

Team collaboration

Sales management

Education

High School Diploma/GED

Bachelor's degree

Job description

2 weeks ago Be among the first 25 applicants

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TCC Wireless (T-Mobile) provided pay range

This range is provided by TCC Wireless (T-Mobile). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Metro by T-Mobile Authorized Retailer - JM Wireless LLC

Join the Innovation Movement!

At JM Wireless, a Metro by T-Mobile Authorized Retailer, we're not just changing the game – we're rewriting the rules. As a Retail Store Manager (RSM), you’ll lead a dynamic team in delivering exceptional customer service experiences and driving store success. Unlock unlimited commission potential as you dive into a career. Every day will bring new challenges and opportunities to make a difference. Be YOU, and let's shape the future together!

Job Overview

As a Retail Store Manager, you'll lead by example, empower your team, and ensure our customers receive outstanding service. Collaborate with industry leaders and senior management to learn and develop an entrepreneurial mindset. Apply your training to drive business success as if it were your own. From overseeing operations to fostering a vibrant store culture, you'll play a crucial role in our mission to innovate and excel in retail.

Job Responsibilities

• Lead and inspire your team to deliver outstanding customer service and achieve sales goals.
• Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
• Drive sales initiatives and implement new ways to enhance store performance.
• Ensure store cleanliness, organization, and adherence to company standards.
• Support team growth through coaching, training, and performance management.
• Stay informed on industry trends and product knowledge to guide your team effectively.
• Make staffing adjustments as needed to meet the needs of the business.
• Take ownership of profit and loss management for the store while safeguarding company assets.
• Creating and maintaining a schedule at/or under labor budget.
• Overseeing store inventory management through daily and monthly stock audit.
• Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams.
  
  

What You'll Get

• Competitive compensation with unlimited commission potential
• Paid Training
• Medical, dental, and vision benefits offered
• Phone service discount
• Opportunities for career growth and professional development
  
  

What You Need

• High School Diploma/GED required
• Bachelor's degree (Preferred)
• 2-4 years of management experience in retail sales
• 2-4 years in sales and sales management experience
• Passion for customer satisfaction and delivering outstanding experiences
• Team player mentality with a drive to succeed in a fast-paced sales environment
• Must be able to move and/or lift up to 25 pounds.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  
  

Licenses And Certifications

• At least 18 years of age
• Legally authorized to work in the United States
  
  

Ready to make an impact? Join us and be part of something extraordinary at JM Wireless!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wireless Services

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