Retail Store Manager

PetSmart; Rancho Cordova (CA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career development opportunities

Job summary

An established industry player is seeking a Retail Store Manager to lead a team dedicated to providing exceptional care for pets and their owners. In this pivotal role, you will oversee store operations, ensuring a positive environment for customers and staff alike. Your leadership will be essential in achieving sales goals and fostering a culture of engagement and support among associates. With a focus on career development and a commitment to diversity, this opportunity allows you to make a meaningful impact in the lives of pets and their families. Join us in creating a rewarding work experience while nurturing your passion for animals.

Qualifications

• 4-6 years of retail leadership or customer-focused experience.
• Proficiency in computer applications and strong communication skills.

Responsibilities

• Oversee safety, customer experience, and store operations.
• Achieve sales goals and manage expenses effectively.

Skills

Retail Leadership

Customer Service

Communication Skills

Organizational Skills

Computer Applications

Job description

Join us to apply for the Retail Store Manager role at PetSmart.

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best care for our furry, scaled, and feathery friends while enjoying a rewarding work experience.

Benefits include:

• Paid bi-weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career development opportunities

Job Summary: The Store Leader oversees safety, customer experience, operations, financial outcomes, and HR functions within the store, providing leadership aligned with PetSmart’s culture and strategy.

Essential Responsibilities:

• People Leadership: Hiring, coaching, scheduling, developing staff, and fostering an open, engaging culture.
• Store Experience: Ensuring a safe, positive environment for pets, customers, and staff; managing store standards and community engagement.
• Business Management: Achieving sales and profitability goals, managing expenses, analyzing reports, and driving growth.

Qualifications:

• 4-6 years retail leadership or customer-focused experience
• Full-time availability, flexible schedule, including evenings, weekends, holidays
• Proficiency in computer applications
• Strong communication, organizational skills, and ability to work under pressure

Supervisory Responsibilities: Oversee Experience Leader, Process Leader, and up to 70 associates depending on store size.

Physical Demands & Environment: Standing, walking, lifting up to 50 pounds, exposure to pets and noise, and handling animals are typical requirements.

Join us to make a difference in pets' and pet parents' lives every day. We value diversity and are excited to learn more about you!