Retail Store Manager

Pho Prime, LLC; Pasadena (CA); On-site; USD 96,850,790 - 101,693,054; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental, and vision benefits

Development and growth opportunities

Job summary

Pho Prime, LLC is seeking a Retail Store Manager in Pasadena, CA. The role involves overseeing daily operations, managing staff, and driving sales while upholding the T-Mobile brand standards. Candidates should have 2-3 years of retail management experience, strong communication skills, and the ability to work a flexible schedule. Competitive benefits, including medical and paid time off, are offered. Join us to develop your leadership skills and contribute to a high-performing sales team.

Qualifications

• 2-3 years of management experience in retail or a customer-focused environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Must be able to stand for long periods (up to 9 hours) and lift up to 25 pounds.

Responsibilities

• Oversee daily store operations and staff management.
• Achieve individual and organizational performance goals.
• Manage recruitment, training, and development of staff.
• Ensure customer satisfaction through effective leadership.
• Participate in community and marketing events.

Skills

Management experience

Customer focus

Strategic thinking

Problem-solving skills

Bilingual proficiency

Education

High school diploma or GED

College degree preferred

Job description

Address: 1271 North Lake Avenue, Pasadena, CA 91104, US

Compensation: $70,304.00 - $73,819.00 per hour

Title: Retail Store Manager

Location: Pasadena, CA

Compensation: $70,304.00 - $73,819.00 per hour

Retail Store Manager (RSM) role with Wireless Vision involves representing the T-Mobile brand and managing daily store operations to increase revenue and maintain standards of excellence. You will oversee recruitment, retention, and employee relations to develop top talent.

Your Talents:

• Responsible for the full operation of the retail store, including opening, closing, staffing, service levels, cash handling, and inventory.
• Make staffing adjustments as needed to meet business needs.
• Spend majority of business hours on the sales floor greeting customers, coaching employees, and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Provide leadership designed to deliver high levels of customer service within established company policies.
• Screen and hire outstanding talent and recruit sales staff on an ongoing basis.
• Handle all aspects of retail including hiring, training, marketing, loss prevention, P&L, and team leadership.
• Ensure visual merchandising is appealing while adhering to T-Mobile standards.
• Motivate, coach, develop, lead, and train a winning sales team.
• Act as subject matter expert answering customer questions and providing recommendations.
• Keep sales associates up to speed on training for new products and offerings.
• Participate in community events, local marketing, and public relations activities to build a positive company image.
• May be required to perform additional tasks, duties, or projects as assigned.

Your Experience:

• 2-3 years of management experience in retail or a customer-focused environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
• High school diploma or GED required; college degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem‑solving skills.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time‑off program
• Medical, dental, and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.