Retail Store Manager

Pho Prime, LLC; Los Angeles (CA); On-site; USD 70,304 - 73,819; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Pho Prime, LLC is seeking a Retail Store Manager in Los Angeles, CA, to drive sales and lead a team dedicated to excellence in customer service. This role focuses on managing store operations, recruitment, employee relations, and ensuring that visual merchandising meets brand standards.

The ideal candidate has 2-3 years of retail management experience, strong communication and organizational skills, and the ability to work flexible hours. Benefits include competitive paid time off, medical, dental, and vision coverage.

Qualifications

• 2-3 years of management experience in retail or customer-focused environments.
• Ability to work flexible hours, including nights and weekends.
• Excellent written and verbal communication skills.

Responsibilities

• Manage daily activities of store operations to increase revenue.
• Handle recruitment, retention, and employee relations.
• Motivate, coach, and develop a winning sales team.

Skills

Management experience

Customer focus

Coaching skills

Organizational skills

Problem-solving skills

Education

High School diploma or GED

College degree preferred

Job description

Retail Store Manager

Los Angeles, CA

Compensation: $70,304.00 - $73,819.00/hour

Overview

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

Responsibilities

In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Your Talents

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem‑solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Benefits

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.