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Retail Store Manager
melin
Miami Beach (FL)
On-site
USD 64,000 - 85,000
Full time
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Job summary
Melin is seeking a passionate Store Manager for its Miami Beach location. This role involves leading a dedicated team to deliver unparalleled customer experiences, managing store operations, and fostering a collaborative environment. The successful candidate will have a solid background in retail management and a commitment to excellence.
Benefits
Qualifications
- 3-5 years of Retail Management experience required.
- Ability to work weekends, evenings, and holidays as needed.
- Strong entrepreneurial skills and elevated communication abilities.
Responsibilities
- Lead and coach the store team to provide exceptional customer service.
- Manage store financials, including driving sales and executing operational procedures.
- Recruit, interview, and train staff, maintaining a motivated team environment.
Skills
Education
Job description
At melin we believe that with more thought, time and care invested into how we make our
products that we can actually extend the life of our hats and the adventures we take them on.
We are looking to expand our internal family and are seeking one incredible human capable of
excellence in a fast-paced work environment and eager to join an elite, yet small team of “A
Summary
The Store Manager will be responsible to leading and coaching the store team to provide the highest
level of connection and focus to each guest that enters a melin store. To always put the team and guest
first, and work to build a lifelong relationship with each melin guest and the melin brand. In addition, the
Store Manager will be responsible for opening and closing the store, handling operational procedures,
inventory management, managing the POS system, hiring and training staff, scheduling, and overall
upkeep of the store while providing exceptional customer service and fostering a team environment. The
Store Manager should have scheduling flexibility, excellent management skills, customer service
orientation, and problem-solving abilities.
Areas of Responsibility included but not limited to:
Operations/Sales/Customer Service:
● Store Manager will be responsible to manage the store financials by driving sales through a
premium guest experience, hiring and coaching best in class sales experts, and running an
effective operational system that aligns with the melin Culture and Retail Operating Principles.
● Consistently recruit, interview, and train A team players.
● Deliver and demonstrate strong interpersonal and communications skills both verbal and written,
strong independent work ethic, excellent time management skills, and organizational abilities.
● Manage and execute store product flow, back of house operations, supply needs, and daily store
maintenance.
● Execute seasonal floor sets/visual merchandising directives within the store and maintain visual
standards and brand image daily.
● Monitor and control you team schedule and payroll.
● Meet or exceed financial plan, including revenue plan, payroll budget, and overall store P&L.
Product Knowledge
● Be the product expert, understand the customer needs, share your product knowledge and
guide our customers to product selections that meet their needs.
● Share your product knowledge with staff, provide coaching relating to product and selling
techniques in order foster productivity among the store team.
● Manager POS issues. Reconcile tills, process returns, exchanges, gift cards, and discounts
accurately.
Manage Staff: 40 - 50% of your time
● Motivate and inspire staff by approaching the sales floor each day with enthusiasm and outgoing
stoke. Lead by example in everything you do.
● Oversee management of the store team including recruiting, hiring, training, and career
development in collaboration with Corporate Human Resources.
● Create and manage staff schedule, to include but not limited to time off, coverage swaps, daily
breaks and lunches, cover schedule gaps as required, and control payroll spending.
● Manage employee conflict and resolution.
● Plan and conduct individual touch bases and store meetings.
● Perform performance check ins with staff in accordance with the corporate calendar.
Inventory: 20% of your time
● Properly merchandise and re-merchandise all items in the store when needed.
● Manage store inventory, restocking products and receiving new products.
● Identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels.
Events/Marketing: 5-10% of your time
● Manage and lead all store events, required to be present for all events unless otherwise
approved by your manager.
● Be responsible for the promotion and marketing of all store events.
● Conceive, execute and manage at least 1 event per quarter that is unique to the flagship
location.
● Seek out local collaborations with relevant brands, artists, musicians and athletes to
promote flagship location.
● Be an ambassador and network in your local market and community.
Goals
● Lead the sales team in its goal of giving such great Customer Service that customer loyalty is
built and customers are inspired to tell other people (or the internet) about how great their
experience was.
● Constant tactile and process improvements to our overall Sales/Customer Service approach,
help build melin into a better version of itself.
● Create the most knowledgeable and hospitable retail store that speaks to what melin has stands
for and builds on.
What we Offer:
● Development and Growth Opportunities
● Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
● Comped yearly product from all Archipelago brands
● Snack/beverage reimbursement up to $100
● 401k and 401k employer matching
We are looking for someone with the following skills and qualifications:
● 3-5 Years of Retail Management experience a must.
● BA or BS preferred.
● Ability and willingness to work weekends, evenings, and holidays as needed.
● Self-motivated leader with strong entrepreneurial skills.
● Shows elevated communication skills and can tailor style to suit the audience.
Creative and adaptable team player with a winning and positive attitude.
We offer a very unique working environment with great company and fringe benefits along with the
opportunity for growth.
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Location
Miami, FL
Department
Melin Retail
Employment Type
Full-Time
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesRetail Apparel and Fashion
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