Retail Store Manager

Bob's Discount Furniture; Mayfield Heights (OH); On-site; USD 68,000 - 73,000; Full time

Benefits offered by this job

Health Insurance and more benefits

401(k) Profit Sharing

Life Insurance

Pet Insurance

Tuition Reimbursement

Employee Discount

Paid time off

Holidays and birthday benefits

Job summary

Bob's Discount Furniture in Mayfield Heights is seeking a Retail Store Manager to lead a high-volume store with a focus on service excellence and operational effectiveness. You will coach a team on the sales floor, maintain an inviting showroom, and ensure customer satisfaction that reflects The Bob's Way.

The role requires full-time in-store leadership, with availability on weekends, evenings, and holidays, and offers a base salary with bonus potential.

Qualifications

• Minimum 5 years of experience in retail leadership, preferably in a sales-driven environment.
• Demonstrated success in meeting or exceeding financial targets.
• Must be at least 18 years old to be considered for employment with Bob's.
• Physical Demands: Ability to stand, walk, and interact on the showroom floor for extended periods.
• Ability to lift and move merchandise up to 50 lbs. with or without assistance.
• Capability to oversee store readiness and perform operational tasks.
• Diversity is a Core Value at Bob's.

Responsibilities

• Lead on-floor coaching and motivate the team.
• Maintain a visually compelling showroom.
• Drive customer satisfaction reflecting The Bob's Way.
• Oversee store readiness and day-to-day operations.
• Schedule availability on weekends, evenings, and holidays.

Skills

Strategic leadership

Sales leadership

Customer service

Team development

Operations improvement

Inventory loss prevention

Communication

Problem solving under pressure

Job description

Job Title Retail Store Manager Job Overview Join Bob's Discount Furniture as a Retail Store Manager and lead one of the fastest-growing omni-channel furniture retailers in the country. As the senior leader of a store, you'll foster a culture of service, accountability, and excellence while driving performance through strategic leadership and day-to-day operations. You’ll spend the majority of your time on the floor coaching and motivating your team, maintaining a visually compelling showroom, and ensuring customer satisfaction that reflects The Bob's Way. This is a full-time, in-store leadership role requiring availability on weekends, evenings, and holidays.

Key Skills for Success

• Strategic leadership and goal setting
• Sales and financial performance management
• Customer service and satisfaction
• Team development and performance coaching
• Operations and process improvement
• Inventory and loss prevention oversight
• Communication and cross-functional collaboration
• Judgment and problem resolution under pressure

Preferred Competencies & Skills

• Experience leading a high-volume retail store
• Background in commission-based or goal-driven sales
• Financial planning and budget execution
• Bachelor's degree or equivalent work experience

Minimum Qualifications

• Minimum 5 years of experience in retail leadership, preferably in a sales-driven environment
• Demonstrated success in meeting or exceeding financial targets
• Must be at least 18 years old to be considered for employment with Bob's
• Physical Demands: Ability to stand, walk, and interact on the showroom floor for extended periods
• Ability to lift and move merchandise up to 50 lbs. with or without assistance
• Capability to oversee store readiness and perform operational tasks
• Diversity is a Core Value at Bob's

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
• 401(k) Profit Sharing Plan with a generous company match
• Employer-paid Life Insurance and voluntary plans
• Pet Insurance and financial wellness programs
• Tuition Reimbursement and scholarships for employees and dependents
• Leadership development pathways and succession planning
• Employee Discount on Day 1 and access to exclusive merchant deals

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay Range: $68,000 - $72,500 Base Salary plus bonus opportunity

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob's truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers.

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! We're committed to creating a place as diverse as the communities we serve. We want you to feel at home. Whether you’re shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.

Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business.

At Bob's Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!