Retail Store Manager

Michaels Stores; Lexington Park (MD); On-site; USD 59,000 - 80,000; Full time

Job summary

Michaels Stores is seeking a Retail Store Manager in Lexington Park, MD. The role requires strong leadership skills and a retail management background, focusing on managing store operations, driving sales, and enhancing customer experience. Ideal candidates will demonstrate a commitment to company standards and effective team management.

Benefits

Medical insurance

Vision insurance

401(k)

Tuition assistance

Paid maternity leave

Paid paternity leave

Qualifications

• Minimum retail management leadership experience required.

Responsibilities

• Lead and manage all aspects of the store operations.
• Execute sales and profit plans while managing team KPIs.
• Hire, train, and develop team members.

Skills

Retail management

Team leadership

Customer service

Job description

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This range is provided by Michaels Stores. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$59,500.00/yr - $79,400.00/yr

Direct message the job poster from Michaels Stores

Senior Talent Acquisition Specialist | IPMA-ACP, CPC

Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.

Job Description

Major Activities

• Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
• Lead the execution of our customer brand promises
• Implement and lead the shrink and safety programs to deliver goals
• Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers
• Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Serve as Manager on Duty (MO
• D)Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production

Minimum Type of experience the job requires

• Retail management leadership experience

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Some lifting of heavy items and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
• Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Training, and Management

• Industries

  Retail

Referrals increase your chances of interviewing at Michaels Stores by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Paid maternity leave

Paid paternity leave

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