Retail Store Manager

POP MART; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager for a new location in Baybrook Mall. This role involves overseeing store operations, managing a talented team, and ensuring high standards that reflect the company's brand values. You will play a pivotal role in delivering exceptional customer experiences while leading marketing initiatives and visual merchandising efforts. If you have a passion for retail and a keen interest in designer toys, this opportunity offers a chance to grow your career in a vibrant and creative environment. Join a forward-thinking company that values talent and innovation in the retail space.

Benefits

Market-competitive packages

Opportunities to learn and lead

Career development

Qualifications

• 3+ years of Retail Store Manager experience with high SKU volume.
• Experience managing teams of 15+ retail employees.

Responsibilities

• Manage store KPIs and develop team talent.
• Execute Visual Merchandising and Marketing directives.

Skills

Retail industry knowledge

Team management

Visual Merchandising

Marketing execution

Customer experience focus

Multilingual ability

Education

Associate's Degree in Business Management

Bachelor's Degree in Business Management

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Store Manager for our location that will open at Baybrook Mall to contribute to our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the District Manager.

What You Will Achieve

1. Manage a team of Supervisors and Brand Associates, setting expectations, goals, and developing talent;
2. Responsible for total store 4 wall ownership, Brand, Operations, People, setting high store standards that reflect company brand image, values, and culture, focused on providing a positive customer and employee experience;
3. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures;
4. Support the company on marketing events such as in-store events, Pop-up events, conventions, and new store openings;
5. Support company RoboShop business as needed and follow up with in-store RoboShop employee and RoboShop business partners;
6. Must be able to work flexible hours including nights, weekends, and holidays;
7. Up to 10% travel may be required to support and attend business operation meetings with the international team in the evening.

What You Will Need

1. Retail industry knowledge, skills, and abilities;
2. More than 3 years of Retail Store Manager experience with a high number of SKU volume, and executing retail Marketing and Visual Merchandising experience;
3. More than 3 years of managing 15 or more retail employees in-store;
4. Experience working with international business partners; ability to speak or understand multiple languages is a plus;
5. Associate's Degree or Bachelor's Degree in Business Management related field preferred;
6. Ability to adapt to a fast-paced environment and implement new standardization directives.

What We Offer

1. Market-competitive packages;
2. Opportunities to learn and lead;
3. Career development.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.