Retail Store Manager

Wireless Vision LLC; Columbus (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead a team in a fast-paced environment. This role involves overseeing store operations, driving sales, and ensuring exceptional customer service. You will be responsible for hiring and training staff, managing inventory, and implementing marketing strategies to enhance the store's performance. With a focus on community engagement and team development, this position offers a unique opportunity to shape the retail experience while enjoying competitive benefits and growth potential. If you thrive in a customer-centric atmosphere and have a passion for technology, this role is perfect for you.

Benefits

Competitive paid time-off program

Medical, dental and vision benefits

401k match

Phone service discounts

Development and growth opportunities

Qualifications

• 2-3 years of management experience in retail or customer-focused environments.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage daily store operations to increase revenue and drive standards.
• Recruit, train, and develop top talent for the retail team.

Skills

Management Experience

Customer Service

Sales Skills

Organizational Skills

Problem Solving

Communication Skills

Bilingual (preferred)

Education

High School Diploma or GED

College Degree (preferred)

Job description

Retail Store Manager

T-Mobile Premium Retailer – Wireless Vision

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Your Talents:

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem-solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• 401k match
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace