Retail Store Manager

Ask Athena; Aurora (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discount

Job summary

Samsonite is seeking a Store Manager in Aurora, IL to lead daily store operations, drive sales, and deliver outstanding customer service. You will train and coach staff, manage inventory, and uphold brand standards to ensure a positive shopping experience.

Ideal candidates bring retail management experience, strong leadership, and a proactive, solution-oriented mindset to meet targets and enhance store performance.

Qualifications

• Flexible schedule including nights and weekends.
• Stand, move around the store, lift up to 35 pounds, use ladder.
• At least one year of previous retail management experience.

Responsibilities

• Support an environment that drives sales by having strong customer service skills.
• Consistently deliver brand-enhancing store standards that create a positive customer experience.
• Support store achievement of established sales and profit plan.
• Protect company assets and control inventory shrinkage.
• Utilize teamwork to grow the store and brand and provide constructive feedback.
• Drive sales by understanding/explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Show ownership and accountability.
• Hire/train/coach a store staff of qualified employees.

Skills

Retail leadership

Customer service

Sales skills

Team player

Operational accuracy

Education

High School Diploma or GED

Tools

POS system

Job description

What You’ll Be Doing:

• Support an environment that drives sales by having strong customer service skills.
• Consistently deliver brand enhancing store standards that create a positive customer experience.
• Support Store achievement of established sales and profit plan.
• Protect company assets and control inventory shrinkage.
• Utilize skills as a team player to help grow the store, the brand, and continuously provide. constructive and positive feedback to one another.
• Ability to drive sales by understanding/explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Demonstrate ownership and accountability.
• Hire/Train/Coach a store staff of qualified employees.

We’re Excited If You Have:

• Have excellent selling skills.
• Possess knowledge of a POS system to ring up sales.
• Have experience in the retail industry, customer service, and inventory control.
• Demonstrate a professional image in words, actions, and appearance.
• Like challenges and strives to exceed goals.
• Are dedicated, punctual and responsible.
• Are self-motivated.
• Demonstrate ethical behavior and take pride in work quality.
• Are solution oriented.
• Demonstrate leader in a team environment.
• Have a high energy level and are self-confident.
• Articulate and are comfortable in group settings.
• Are able to persuade others to verbally express themselves.
• Embrace a hands- on leadership role.
• Possess strong operational skills and attention to detail.
• Possess an ability to multi task and manage all aspects of a retail operation.
• Can take direction from many sources and executes action.
• Possess an ability to solicit customer feedback and be “close” to the business.
• Pro-actively seek solutions to market/store conditions.

Qualifications of the role:

• Able to work a flexible schedule including nights and weekends.
• High School Diploma or GED required.
• Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.
• At least one year of previous retail management experience.

Samsonite offers full-time employees a comprehensive benefits package, including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Life insurance, 401(k) with a company match, commuter benefits, an employee discount, tuition reimbursement, an Employee Assistance Program (EAP), a generous vacation policy, an employee discount, and access to training.