Retail Store Leader — Team & Customer Growth

GameStop; Montgomery (AL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company matching

Educational assistance

Employee discount

Casual work environment

Bonus incentives

Job summary

GameStop is seeking an Assistant Store Leader in Montgomery, AL to help guide store operations, develop a strong team, and drive toward monthly sales goals. You will mentor staff, manage day-to-day activities, hire and train new employees, and ensure excellent customer service while upholding company standards.

The role emphasizes leadership, communication, and the ability to adapt in a fast-paced retail environment with a focus on driving store profitability and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• High school diploma required; an associate’s or accredited bachelor’s degree preferred.
• One or more years of experience working in a retail sales environment, ideally in a leadership role.

Responsibilities

• Assist in motivating the sales team to meet sales objectives and loss prevention goals by training and mentoring staff.
• Assist in hiring, training, and overseeing new store staff.
• Assist in coaching and counseling associates, monitoring and reviewing sales results.
• Assist in leading associates to drive a selling culture that maximizes store profitability.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Resolve customer concerns and complaints in a timely and professional manner.
• Ensure that visual and operational elements are consistent with company standards.
• Protect company assets through effective inventory control and loss prevention practices.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Team motivation

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

GameStop is seeking an Assistant Store Leader in Montgomery, AL to help guide store operations, develop a strong team, and drive toward monthly sales goals. You will mentor staff, manage day-to-day activities, hire and train new employees, and ensure excellent customer service while upholding company standards.

The role emphasizes leadership, communication, and the ability to adapt in a fast-paced retail environment with a focus on driving store profitability and customer satisfaction.