Dynamic Retail Sales & Guest Experience Pro

GameStop; Montgomery (AL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid time off

Employee discount

Casual work environment

Job summary

GameStop is seeking a Guest Advisor to join our store team in Montgomery, AL. You will focus on high-quality customer service, meet individual sales goals, and support daily store operations to drive profitability.

The role emphasizes a customer-first selling environment, inventory awareness, and teamwork. Candidates should be 18+, with a HS diploma; retail experience is a plus. This position requires flexibility for a rotating schedule, including nights and weekends.

Qualifications

• High school diploma required; Associate’s or accredited Bachelor’s degree preferred.
• Six months of work experience; prior retail sales or guest services experience preferred.
• Ability to achieve objectives in a fast-paced, rapidly changing environment.

Responsibilities

• Provide best‑in‑class customer service and ensure high levels of customer satisfaction.
• Attain individual sales objectives and goals.
• Focus on a selling culture that maximizes store profitability.
• Resolve or expedite customer concerns and complaints in a timely and professional manner.
• Protect company assets through effective inventory control and loss‑prevention practices.

Skills

Customer service

Communication

Interpersonal skills

Sales focus

Education

High school diploma

Associate's or Bachelor's degree preferred

Job description

GameStop is seeking a Guest Advisor to join our store team in Montgomery, AL. You will focus on high-quality customer service, meet individual sales goals, and support daily store operations to drive profitability.

The role emphasizes a customer-first selling environment, inventory awareness, and teamwork. Candidates should be 18+, with a HS diploma; retail experience is a plus. This position requires flexibility for a rotating schedule, including nights and weekends.