Retail Store Leader - Sales, Service & Ops Excellence

Pine Pinnacle Group; New Orleans (LA); On-site; USD 87,000 - 108,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Job summary

Pine Pinnacle Group in New Orleans, LA is seeking a Retail Manager to oversee daily store operations, drive sales, and deliver exceptional customer service in a fast-paced environment.

You will manage inventory, staff schedules, and performance targets, use POS, inventory software, and CRM tools, and ensure adherence to company policies. The role requires a bachelor's degree and several years of retail management experience. Evening/weekend shifts may be required.

Qualifications

• Bachelor's degree in business, retail management, or a related field.
• Several years of experience in retail operations or management.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee daily store operations.
• Manage inventory and stock levels.
• Schedule staff and manage payroll/attendance.
• Drive sales and meet or exceed targets.
• Handle customer inquiries and resolve complaints.
• Ensure adherence to company policies and procedures.
• Utilize POS systems, inventory software, and CRM platforms to streamline processes.
• Work in a retail environment with flexibility for evenings, weekends, and holidays.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Business / Retail Management

Tools

POS systems

Inventory management software

CRM platforms

Job description

Pine Pinnacle Group in New Orleans, LA is seeking a Retail Manager to oversee daily store operations, drive sales, and deliver exceptional customer service in a fast-paced environment.

You will manage inventory, staff schedules, and performance targets, use POS, inventory software, and CRM tools, and ensure adherence to company policies. The role requires a bachelor's degree and several years of retail management experience. Evening/weekend shifts may be required.