Retail Store Leader: People, Profit & Performance

Ross Stores; Crestview (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Ross Stores is seeking an experienced Store Leader to oversee all operations of a busy retail location in Florida. You will drive sales, manage staff, and ensure loss prevention, merchandising, and customer service standards are met.

The role requires building a strong leadership team, scheduling effectively, and delivering profit goals. The ideal candidate has multiple years of store management experience, strong communication skills, and the ability to train and develop associates while

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgment and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non‑exempt Associates.
• Maintains adherence to Company Dress Code and ensures professional appearance across Store team.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.

Skills

Store management

Leadership

Scheduling

Employee development

Budgeting

Customer service

English fluency

Job description

Ross Stores is seeking an experienced Store Leader to oversee all operations of a busy retail location in Florida. You will drive sales, manage staff, and ensure loss prevention, merchandising, and customer service standards are met.

The role requires building a strong leadership team, scheduling effectively, and delivering profit goals. The ideal candidate has multiple years of store management experience, strong communication skills, and the ability to train and develop associates while