Retail Store Leader: Operations, People, Growth

Ross Stores

Tulare (CA)

On-site

USD 71,618 - 111,904

Full time

14 days+
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Job summary

Ross Stores in California is seeking a Store Manager to lead all aspects of the store's operations, ensuring company standards and best practices are met. You will recruit, train and develop the leadership team, manage stockroom, front end and sales floor, and drive sales and profitability while maintaining a friendly, easy to shop environment.

The role requires five or more years of retail store management, a strong focus on customer service, English fluency, and the ability to train and

Qualifications

  • Five or more years of Store management experience in a retail environment.
  • Must maintain a high level of Customer service.
  • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
  • Ability to train, coach and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Fluency in English.
  • Must exercise considerable independent judgement and discretion.
  • Ability to work evenings and weekends.

Responsibilities

  • Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
  • Lead store operations to meet company standards and control expenses.
  • Recruit, train and develop store staff.
  • Ensure payroll and scheduling compliance.
  • Manage stockroom, front end and sales floor.
  • Ensure compliance with safety and Loss Prevention.
  • Provide excellent customer service at registers and service desks.
  • Uphold company brand and merchandising standards.

Skills

Store management
Customer service
Leadership
Team training
English fluency

Job description

Ross Stores in California is seeking a Store Manager to lead all aspects of the store's operations, ensuring company standards and best practices are met. You will recruit, train and develop the leadership team, manage stockroom, front end and sales floor, and drive sales and profitability while maintaining a friendly, easy to shop environment.

The role requires five or more years of retail store management, a strong focus on customer service, English fluency, and the ability to train and

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