Retail Store Leader - Growth & Customer Experience

Ollie's Bargain Outlet, Inc.; Lexington Park (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage after 1

401K with company match

Career growth & development

Associate discount 20%

Bonus program

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Retail Store Manager to provide leadership for the store’s operations, merchandising and customer experiences. Our team builds and leads Associate teams who are passionate about delivering exceptional customer service and value.

You will drive the financial oversight of sales, payroll budgets, budgeting, inventory processes, and security while modeling Ollie’s core behaviors.

Qualifications

• High School diploma or equivalent is required.
• Minimum of 3 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Skills

Leadership

Customer service

Team management

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Retail Store Manager to provide leadership for the store’s operations, merchandising and customer experiences. Our team builds and leads Associate teams who are passionate about delivering exceptional customer service and value.

You will drive the financial oversight of sales, payroll budgets, budgeting, inventory processes, and security while modeling Ollie’s core behaviors.