Retail Store Leader — Drive Sales & Customer Experience

att; Springfield (MO); On-site; USD 49,500 - 74,300; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and holidays

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond state and

Adoption Reimbursement

Disability Benefits (short/long term)

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Wellness programs

Employee discounts up to 50% on AT&Tm

Possible Relocation Available

Job summary

AT&T stores in Springfield, MO are seeking a Store Manager to oversee daily operations, coach a sales team, and drive sales and customer satisfaction. You’ll manage merchandising, product launches, and outreach events, ensuring an outstanding customer experience.

The role emphasizes leadership, three-plus years of telecom sales or customer experience, and prior management experience, with a focus on planning and stakeholder collaboration.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Excellent communication and leadership skills.
• Prior management experience.
• Strong planning, analytical and problem-solving abilities.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations, merchandising, and product launches.
• Meet and exceed sales objectives and ensure exceptional customer experiences.
• Coach a team of retail sales consultants to reach goals.
• Lead outreach and promotional activities, including off-site events.

Skills

Leadership

Sales experience

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Stakeholder collaboration

Job description

AT&T stores in Springfield, MO are seeking a Store Manager to oversee daily operations, coach a sales team, and drive sales and customer satisfaction. You’ll manage merchandising, product launches, and outreach events, ensuring an outstanding customer experience.

The role emphasizes leadership, three-plus years of telecom sales or customer experience, and prior management experience, with a focus on planning and stakeholder collaboration.