Retail Store Leader: Drive Results & Customer Experience

JCPenney; Knoxville (TN); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Associate discount on Catalyst Brands

Job summary

JCPenney is seeking an Assistant Store Manager in Knoxville, TN to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will lead operations, merchandise standards, and associate development to drive sales and store growth.

You will be responsible for partner-led action plans, product knowledge, and customer engagement, including POS duties and coverage during shifts.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business.
• Proven track record of exceeding sales and statistics.
• Flexible availability including evenings and weekends.
• May require occasional travel to other store locations.
• Bend, lift, move product up to 50 lbs.

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Leadership

Sales

Customer focus

Adaptability

Team player

Job description

JCPenney is seeking an Assistant Store Manager in Knoxville, TN to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will lead operations, merchandise standards, and associate development to drive sales and store growth.

You will be responsible for partner-led action plans, product knowledge, and customer engagement, including POS duties and coverage during shifts.