Retail Store Leader: Customer Experience & Team Growth

Tilly's, Inc.; Fayetteville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Tillys is seeking an Assistant Manager to join the Store Management Team in Fayetteville, NC. You will model exemplary service, coach Associates, and drive daily store operations to deliver an outstanding customer experience.

You’ll recruit and train staff, supervise shift execution, maintain store presentation, and uphold company standards while building a positive team environment. Previous retail leadership and strong communication are a plus.

Qualifications

• Retail leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to coach and develop a team.

Responsibilities

• Model exemplary service and selling behaviors to deliver a superior customer experience.
• Hire, train and develop a strong team of associates; ensure smooth store operations.

Skills

Leadership

Customer service

Communication

Job description

Tillys is seeking an Assistant Manager to join the Store Management Team in Fayetteville, NC. You will model exemplary service, coach Associates, and drive daily store operations to deliver an outstanding customer experience.

You’ll recruit and train staff, supervise shift execution, maintain store presentation, and uphold company standards while building a positive team environment. Previous retail leadership and strong communication are a plus.