Retail Store Leader — Customer Experience & Operations

Pacific Sunwear Stores LLC; Toledo (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Pacific Sunwear Stores LLC in Toledo, OH is seeking a Full-Time Assistant Store Manager to lead a customer-focused, sales-driven team at PS Westfield Franklin Prk. You will support the Store Manager in driving top-line results, coaching staff, and ensuring store standards.

This role requires strong communication, hands-on leadership, and a passion for fashion. You’ll manage daily operations, supervise sales associates, maintain visual standards, and deliver an engaging in-store experience while

Qualifications

• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills; strong communications.
• Proficient in math with strong computer skills.
• Passion for product, brands, fashion and trends.

Responsibilities

• Lead a customer-focused, sales-driven team and deliver an engaging in-store experience.
• Coach and develop Sales Associates to meet company KPIs and standards.
• Oversee daily store operations, visual standards, and safety procedures.
• Assist Store Manager in driving top-line results and policy compliance.
• Prioritize tasks, delegate responsibilities, and manage shift coverage.

Skills

Customer service

Leadership

Communication

Retail math

Computer skills

Education

High School Diploma

Tools

POS system

Microsoft Excel

Job description

Pacific Sunwear Stores LLC in Toledo, OH is seeking a Full-Time Assistant Store Manager to lead a customer-focused, sales-driven team at PS Westfield Franklin Prk. You will support the Store Manager in driving top-line results, coaching staff, and ensuring store standards.

This role requires strong communication, hands-on leadership, and a passion for fashion. You’ll manage daily operations, supervise sales associates, maintain visual standards, and deliver an engaging in-store experience while