Retail Store Leader & Customer Experience Coach

Apple; Santa Clara (CA); On-site; USD 61,000 - 102,000; Full time

Benefits offered by this job

Medical & Dental

401(k) Retirement

Employee Stock Plans

Relocation assistance

Job summary

Apple Store Manager in Santa Clara, CA, leads a diverse team to deliver exceptional customer experiences while meeting performance goals. You recruit, coach, and develop team members, participate in floor leadership, and ensure adherence to store policies and Apple's values.

This role emphasizes inclusive leadership and operational execution in a fast-paced retail environment. The position offers base pay in the Apple range with opportunities for bonuses and relocation; benefits include

Qualifications

• Experience leading teams in retail, sales, or a related field.
• Strong communication and coaching skills.
• Ability to translate business priorities into actionable store plans.

Responsibilities

• Lead a team, coaching and developing members to achieve performance goals.
• Assist with recruiting, training, and retaining a high-performing, inclusive team.
• Actively participate in Floor Leadership and ensure exceptional customer service is delivered.

Skills

Leadership

Retail experience

Customer service

Team coaching

Job description

Apple Store Manager in Santa Clara, CA, leads a diverse team to deliver exceptional customer experiences while meeting performance goals. You recruit, coach, and develop team members, participate in floor leadership, and ensure adherence to store policies and Apple's values.

This role emphasizes inclusive leadership and operational execution in a fast-paced retail environment. The position offers base pay in the Apple range with opportunities for bonuses and relocation; benefits include