Retail Store Lead: People, Merch & Ops

W2B Skechers USA Retail, LLC; Pembroke (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive pay with regular pay rises

Employee discounts on Skechers gear (F

Career advancement within Skechers

Job summary

W2B Skechers USA Retail, LLC seeks an Assistant Store Manager to support the Management Team in operations and team leadership. You will drive daily performance, mentor a team, and ensure seamless customer service while managing inventory, merchandising, and store processes.

Starting pay is $20.30/hour with a range up to $21.54/hour, reflecting local market conditions. The role offers competitive pay, employee discounts, and opportunities for advancement within Skechers' global network.

Qualifications

• Mentor, coach, and motivate employees to achieve sales management goals and deliver customer service.
• Brand ambassador ensuring store displays meet high standards for style and innovation.
• Monitor stock levels, restocking, and organize the sales floor for a seamless shopping experience.
• Oversee store systems including scheduling, opening/closing, and operations; lift up to 50 lbs.

Responsibilities

• Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
• Visual Merchandising: Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.
• Inventory Management: Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.
• Operations Management: Oversee store systems, including scheduling, opening/closing procedures, and operational processes. Support peak store operations by occasionally lifting and moving boxes (up to 50 lbs.)
• Sales Management: Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.
• Problem-Solving: Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

Skills

Team Leadership

Visual Merchandising

Inventory Management

Operations Management

Sales Management

Problem-Solving

Flexibility

Organizational Skills

Communication Skills

Education

High school diploma or equivalent

Job description

W2B Skechers USA Retail, LLC seeks an Assistant Store Manager to support the Management Team in operations and team leadership. You will drive daily performance, mentor a team, and ensure seamless customer service while managing inventory, merchandising, and store processes.

Starting pay is $20.30/hour with a range up to $21.54/hour, reflecting local market conditions. The role offers competitive pay, employee discounts, and opportunities for advancement within Skechers' global network.