Retail Store Lead — Growth & Leadership

Shoe Carnival, Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hands-on training

Leadership exposure

Flexible hours

Job summary

Shoe Carnival is seeking a motivated, customer-focused Store Lead to oversee an area of the store in Louisville, KY. This role offers the opportunity to take on more responsibility and grow into a leadership position, with hands-on training and leadership experience.

The Store Lead will manage a department, greet customers, train associates, handle transactions, organize displays, and promote current sales programs while coordinating team communication and tasks.

Qualifications

• Strong communication and customer service skills required.
• Ability to take initiative and lead by example.
• Cash handling and basic sales experience preferred.
• Willingness to learn and operate the POS system.
• Flexible availability including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department and support store standards.
• Greet and assist customers with a positive attitude.
• Train and guide associates on service, product placement, and cash handling.
• Handle transactions, returns, and till counts as needed.
• Organize merchandise, displays, and assist with truck unloading and floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Communication skills

Customer service

Leadership

Initiative

Cash handling

Tools

POS system

Job description

Shoe Carnival is seeking a motivated, customer-focused Store Lead to oversee an area of the store in Louisville, KY. This role offers the opportunity to take on more responsibility and grow into a leadership position, with hands-on training and leadership experience.

The Store Lead will manage a department, greet customers, train associates, handle transactions, organize displays, and promote current sales programs while coordinating team communication and tasks.