Retail Store Lead: Customer Service & Operations

Hibbett, Inc.; Georgia; On-site; USD 14,000 - 20,000; Part time

Job summary

Hibbett, Inc. in Cordele, Georgia is seeking an Assistant Manager to support the Store Manager and oversee daily operations, merchandising, and customer service. This hourly, non-exempt role emphasizes teamwork, training, scheduling, and safeguarding store assets.

You should have 1–3 years retail experience, strong communication, detail orientation, and the ability to lead a team during peak periods. Reports to Store Manager.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel (1–3 years of customer service).
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multitasking.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Customer service

Interpersonal communication

Team leadership

Attention to detail

Fast-paced environment

Team player

Self-starter

Job description

Hibbett, Inc. in Cordele, Georgia is seeking an Assistant Manager to support the Store Manager and oversee daily operations, merchandising, and customer service. This hourly, non-exempt role emphasizes teamwork, training, scheduling, and safeguarding store assets.

You should have 1–3 years retail experience, strong communication, detail orientation, and the ability to lead a team during peak periods. Reports to Store Manager.