Retail Store GM: Growth, People, & Customer Excellence

Gap Inc.; Midland (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Gap Inc. General Manager role leading your store team to deliver a profitable business plan and meet or exceed key metrics.

You translate brand vision into in-store execution, driving profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development. You will coach behaviors to deliver a best-in-class customer experience, forecast and schedule for profitability, manage the store budget, and build highly productive teams through effective sourcing,

Qualifications

• 3–5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Strong communication and people skills.

Responsibilities

• Analyzes results, identifies opportunities, and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget to support the P&L.
• Builds productive teams through sourcing, selecting, and developing people.
• Coaches employees and delivers performance feedback.
• Leads SOP implementation and brand initiatives.
• Promotes an inclusive environment and community involvement.
• Ensures OMNI experience is frictionless for customers.

Skills

Retail leadership

People development

Forecasting & budgeting

Customer service

Education

Bachelor's degree or equivalent

Job description

Gap Inc. General Manager role leading your store team to deliver a profitable business plan and meet or exceed key metrics.

You translate brand vision into in-store execution, driving profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development. You will coach behaviors to deliver a best-in-class customer experience, forecast and schedule for profitability, manage the store budget, and build highly productive teams through effective sourcing,