Retail - Store Environment Team Member

Michaels Stores; Irving (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Michaels Stores is seeking a dedicated team member for their Irving location. The role involves maintaining store cleanliness, providing excellent customer service, and supporting various store operations. Ideal candidates should enjoy teamwork and have a passion for retail.

Benefits

Comprehensive benefits

Qualifications

• Experience in retail and/or cleaning preferred.

Responsibilities

• Maintain cleanliness and recovery standards.
• Provide friendly customer service and assist customers.
• Support Omni channel processes like BOPIS and SFS.

Skills

Customer Service

Cleaning

Teamwork

Job description

Store - DFW-IRVING, TX

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards, to deliver our Brand Promises. Provide friendly customer service, assist customers in shopping, and help them find what they need.

1. Collect and dispose of trash following approved procedures.
2. Dust and damp mop floors following approved procedures.
3. Move equipment and products for cleaning and return products to their correct placement.
4. Clean assigned areas using designated materials and equipment, including mixing water and detergents as needed.
5. Deep clean key areas such as bathrooms, breakrooms, entryways, and high traffic zones to ensure a safe, clean environment.
6. Keep cleaning equipment organized and notify supervisors of supply needs.
7. Identify areas needing cleaning and proactively complete tasks.
8. Complete all tasks assigned by supervisors in accordance with regulations and company standards.
9. Maintain positive interactions with team members and customers, serving as a role model and projecting a positive image.

Other duties may include:

• Providing a quick, friendly checkout experience and handling cash accurately.
• Engaging customers about Rewards programs and Private Label Credit Cards, and assisting with enrollment.
• Supporting Omni channel processes like BOPIS and SFS.
• Participating in truck unloading, stocking, and planogram setup.
• Supporting shrink and safety initiatives.
• Adhering to SOPs and company policies to ensure compliance.

Preferred Knowledge/Skills/Abilities:

• Experience in retail and/or cleaning preferred.

Physical Requirements and Work Environment:

• Ability to stand for long periods, move throughout the store, and perform bending, lifting, and reaching.
• Lift heavy boxes and access high shelves using ladders or similar equipment.
• Work may include nights, weekends, early mornings, outdoor work, and handling chemicals.

Legal and Age Requirements:

Applicants must meet federal, state, and local legal requirements. Michaels requires team members to be at least 16 years old.

About Michaels:

Our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We value the wellbeing of our teams, offering comprehensive benefits. Michaels is an equal opportunity employer committed to inclusion and providing reasonable accommodations for applicants with disabilities. For assistance, contact Customer Care at 1-800-642-4235.