Retail Store Co-worker (34-40 Hours/week)

IKEA USA; Gaithersburg (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join IKEA USA as a Retail Store Associate and enhance the shopping experience for customers. In this role, you'll engage with customers, maintain inventory, convey product knowledge, and assist with transactions, all while enjoying various benefits including paid time off and retirement plans.

Benefits

Paid time off

Tuition discounts

Retirement plans

Co-worker discounts

Pet insurance

Dental and vision plans

Telehealth services

Qualifications

• 1 year of retail experience, preferably in the home furnishing sector.
• Experience in actively selling by understanding customers and their needs.

Responsibilities

• Actively approach customers requiring additional help and identify their needs.
• Keep area clean and stocked; ensure merchandising standards are maintained.
• Process sales transactions accurately.

Skills

Customer Service

Sales Experience

Product Knowledge

Job description

Why we will love you

A job at IKEA is more than just home furnishings. Together, we work to make a better everyday life for the many. It's a great opportunity if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:

1. Actively approach customers requiring additional help, identify their needs, and advise them on the best solutions for their homes.
2. Keep your area of responsibility clean, tidy, priced, and fully stocked. Ensure that IKEA basic merchandising standards are maintained to provide a positive shopping experience.
3. Convey passion about IKEA products, actively learn about their features and benefits, and share this knowledge with customers to help them make informed choices.
4. Build furniture as needed for In Shape As New, introduce new products, implement the commercial calendar, and assist with remodels.
5. Receive inbound goods and ensure inventory accuracy at the point of receiving.
6. Flow products to the final selling location.
7. Process sales transactions accurately and efficiently.
8. Provide customers with a simple and efficient Full Serve Hand Out experience.
9. Ensure a smooth returns and exchange process for customers.

Together as a Team

We meet our customers in stores, online, in our catalog, and beyond. We have knowledge of the IKEA product range, local markets, and customer needs, constantly finding new ways to connect and maximize sales and profitability. Alongside thousands of colleagues worldwide, we are a diverse team working for the continued global success of the IKEA concept—helping millions create a better everyday life!

Qualifications

• 1 year of retail experience, preferably in the home furnishing sector.
• Experience in actively selling by understanding customers and their needs.

Apply now!

Job Type: Permanent, Full-time
Benefits Eligible: Yes
Hours: Hourly role, 34-40 hours/week
Availability: Must have open availability Monday through Sunday
Pay Range: $21.06 to $30.09
At IKEA, we prioritize taking care of our co-workers and their dependents. We offer a comprehensive benefits package, including paid time off, early wage access, parental leave, tuition discounts, retirement plans, co-worker discounts, pet insurance, educational programs, safety shoe reimbursement, telehealth, dental and vision, medical plans, and a fun, inclusive environment. Please note this is a Sensitive Position requiring a background check and drug test.