Retail Store Associate - Merrell

Hush Puppies Retail, LLC (United States); North Charleston (SC); On-site; USD 24,000 - 32,000; Full time

Job summary

Wolverine Worldwide is seeking team members for our retail stores in the United States. You will provide authentic customer service, educate customers about our products, and help maintain store standards and visual merchandising.

The role emphasizes achieving sales targets, maintaining a positive attitude, and working a flexible schedule, including weekends and holidays, in a fast-paced environment. Join a brand-driven team committed to customer satisfaction.

Qualifications

• Retail sales experience is helpful but not required.
• Excellent communication skills are essential.
• A positive and professional attitude is required.
• Enthusiasm to learn and share product knowledge.
• Ability to work under pressure in a fast-paced, sales-driven environment.
• Flexible schedule including weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Creating amazing experiences for customers through authentic customer service.
• Achieving sales targets and performance metrics.
• Interact with customers and educate them on our product, building rapport and lasting relationships.
• Store standards – merchandising, stock replenishment, security and health & safety adherence.
• Be responsible for cash management and policy compliance.
• Encourage customer loyalty by discussing upcoming collection launches and collecting customer data.

Skills

Communication skills

Flexible schedule

Customer service

Positive attitude

Enthusiasm to learn

Pressure handling

Brand passion

Education

High School diploma or equivalent

Job description

About Wolverine Worldwide

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Key Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards – maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Required Knowledge, Skills, and Abilities

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast‑paced, sales‑driven atmosphere.

Other Qualifications

• US Candidates Only.
• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

Working Conditions

Retail environment.

EEO Statement

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.