Retail Store Associate – Flexible & Customer‑Focused

Goodwill of the Finger Lakes; New York (NY); On-site; USD 36,000 - 42,000; Full time

Job summary

Goodwill of the Finger Lakes in Town of Geneva, NY is seeking a Store Associate to support daily store operations across donation receiving, production, merchandising, cashiering, and customer service.

The role involves cross-training in multiple store areas, maintaining a safe, clean, and productive environment, and delivering excellent donor and customer experiences. Evening, weekend, and holiday availability is required.

Qualifications

• High school diploma or GED preferred; prior retail or customer service experience is a plus.
• Flexibility to work evenings, weekends, and holidays based on store needs.
• Ability to read and understand documents, communicate clearly, and follow procedures.

Responsibilities

• Greet customers and donors in a friendly manner and assist with merchandise selection.
• Sort, price, tag, and stock merchandise; maintain organized and clean work areas.
• Operate the point-of-sale system and process transactions accurately.
• Assist with donation intake and processing; ensure safety and efficiency in handling materials.
• Support stock rotation, floor replenishment, and cross-training across store areas.

Skills

Customer service

Cash handling

Teamwork

Communication

Merchandising

Education

High school diploma or GED

Tools

POS system

Job description

Goodwill of the Finger Lakes in Town of Geneva, NY is seeking a Store Associate to support daily store operations across donation receiving, production, merchandising, cashiering, and customer service.

The role involves cross-training in multiple store areas, maintaining a safe, clean, and productive environment, and delivering excellent donor and customer experiences. Evening, weekend, and holiday availability is required.