Retail Store Associate — Customer Service & Merchandising

Ocean State; Waterford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off

Health & Wellness benefits

Flexible Spending Account

Accolade Care

Job summary

Ocean State Job Lot in Waterford, CT is seeking a Store Associate to deliver friendly service at the register, stock shelves, and assist with unloading deliveries. The role focuses on excellent customer experience and efficient store operations in a climate-controlled setting.

Employees enjoy a 30% associate discount, wellbeing resources, time-off benefits, comprehensive health coverage, a Flexible Spending Account, Accolade Care, and opportunities like profit sharing, a 401K, and referral

Qualifications

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.

Responsibilities

• Build friendly rapport and provide exceptional service through the T.R.E.A.T. model.
• Operate a cash register, handle transactions, assist customers with inquiries, item location and purchases.
• Promote company initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards.
• Unload deliveries according to company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Basic math

Reading skills

Verbal communication

Written communication

Legible handwriting

Job description

Ocean State Job Lot in Waterford, CT is seeking a Store Associate to deliver friendly service at the register, stock shelves, and assist with unloading deliveries. The role focuses on excellent customer experience and efficient store operations in a climate-controlled setting.

Employees enjoy a 30% associate discount, wellbeing resources, time-off benefits, comprehensive health coverage, a Flexible Spending Account, Accolade Care, and opportunities like profit sharing, a 401K, and referral